![]() ![]() If mobile clients are available, we test them on a Google Pixel 4 (Android) and an Apple iPad (iOS). Virtual machines on both the local and remote computers are employed to test alternate operating systems such as Linux. We test all the software both over a local network and the internet. Again, start off free and see how it goes, then spend the money according the dictates of your needs. The team at PCWorld has spent many hours testing and reviewing these products and our picks will help lead you to the best remote-desktop software for your purposes.įeatures: Capabilities such as chat, file transfer, portal-based setup (avoiding router and network hassles), support for computers running multiple displays, etc. That’s why we have included recommendations for everything from occasional use to full business suites and everything in-between. Use cases and needs for remote-desktop software vary widely. In addition to allowing you to help a family member or business associate with their computer problems, it’s a handy way to access your own various work or home systems remotely. While not exactly the same, it’s as close as you can get to being there in person. And while the technology is no longer sci-fi, faster networking and broadband has made the experience much faster and more enjoyable for both yourself and those you’re trying to help. Using the remote-desktop software allows you to diagnose, operate, and fix another computer over a long distance. Then the form commercial use should be used and the constellation of the TeamViewer use including the TeamViewer ID should be communicated.įormer Teamviewer-Developers has created AndyDesk, which may be used free for private purposes.Remote-desktop software may still seem like science fiction to the family member or customer trying to overcome a computer issue, but real heads know it’s been a useful reality for a while now. However, I'm wondering how TeamViewer wants to know if I'm accessing friends' or family's systems or the private computer? The company admits that in some cases TeamViewer may incorrectly detect commercial use and restrict connectivity even though the user has not violated the license terms. Please see our Knowledge Base for an explanation of how we define personal use. Connecting to your personal computer at home.Helping or supporting friends and relatives.Connecting to your company PC or server from your home office.Assisting businesses or organizations, even on a voluntary basis.Helping or supporting customers or colleagues at work.The company then gives concrete case studies of what it considers commercial or private. If you regularly use TeamViewer in such environments, you will see the warning that you probably saw before you came to this page. TeamViewer includes various anonymous detection methods to check if the software is being used in commercial environments. However, we have taken measures to ensure that, without an appropriate license, our software is not used for commercial, and thus illegal activities. TeamViewer is offered free of charge to everybody for personal, non-commercial use – and most of our users play by the rules by purchasing a license if they intend to use TeamViewer for commercial purposes. On the website of Teamviewer there is an article It appears TeamViewer is being used in a commercial environment, where the manufacturer deals with the topic. If you you searche for the keywords: 'Teamviewer reports commercial use', you get some hits. They all have the latest version installed – I suspect some "trigger" in the software that triggers it.Ĭhristoph pointed out that many other people also feel the same way. Unfortunately no feedback or resetting of my two IDs (PC and Laptop) comes from them. I already contacted them via form and with the feedback (directly from the Teamviewer, see screenshot)… Recently I have been accused via POP-UP window of using Teamviewer commercially and then I am immediately kicked out of the connection.Ĭurious is, that I only support my two parents (both almost 80 years old) via Teamviewer and that for quite a long time – so far there has never been such a problem. I have had a big problem with the Teamviewer for about 2 weeks … contacted me the days and told me about a problem he couldn't solve. Teamviewer falsely reports commercial use While commercial use requires a license, private use of this remote maintenance software is free of charge. The Teamviewer software can be used both commercially and privately. ![]()
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